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Support FAQ
To find an answer to your question, please use the articles of the information section below or contact our support service by sending a message to
help@litres.ru
Support FAQ
My first purchase
How to find a book?
How to make a purchase?
Coupon activation
Returns and refunds
How to get username and password after purchase without signup?
What format should I use?
How can I download a book?
Why pre-order?
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Payment for books and account top-up
How can I pay?
How can I pay with LitRes account balance?
How to pay for a book?
How soon is money credited to the account?
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Mobile apps
Possible issues with iOS Read in-app purchases
What platforms do you have applications for?
How can I open books from website in a mobile application?
How to view my purchase history in iTunes?
Recover purchases
What are in-app payment options?
How do I delete an e-book from device memory?
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My LitRes account
Sign-up and auto sign-up
How do I recover password?
How do I change username and password?
I cannot log in
Can I merge accounts?
How do I delete account?
Why subscribe to emails?
Setting up Email Subscription
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Read and Listen on different devices
How do I transfer books from one device to another?
How do I read / listen to books on computer?
How do I read / listen to books on Apple devices (iPhone/iPad/iPod)?
How do I read / listen to books on Android devices?
How do I read e-books with reader device?
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Reading books with DRM protection
What is DRM?
How do I download and read a book with DRM on computer?
How do I transfer a purchased book with protection to another computer?
Reading books with DRM protection on reader
Why do I need and Adobe ID?
How to sign up on the Adobe website?
How do I know if ADE is authorized?
Where are my purchased e-books with DRM stored on the computer?
Is it possible to print book with DRM protection?
Errors when downloading protected books
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