Customer service

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Marketing, PR, advertising
Customer service
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Bill Thomas and others
Text PDF
Средний рейтинг 5 на основе 1 оценок
$29.94
Indispensable. How To Become The Company That Your Customers Can't Live WithoutJoe Calloway
Text PDF
Средний рейтинг 0 на основе 0 оценок
$43.20
It's All About Service. How to Lead Your People to Care for Your Customers
Ray Pelletier
Text PDF
Средний рейтинг 4 на основе 1 оценок
$40.80
Chocolates on the Pillow Aren't Enough. Reinventing The Customer ExperienceKarl Weber and others
Text PDF
Средний рейтинг 1 на основе 1 оценок
$14.95
Take Their Breath Away. How Imaginative Service Creates Devoted CustomersChip Bell R. and others
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Средний рейтинг 4,5 на основе 2 оценок
$24.95
Passionate and Profitable. Why Customer Strategies Fail and Ten Steps to Do Them Right!Lior Arussy
Text PDF
Средний рейтинг 0 на основе 0 оценок
$38.34
Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World
Jill Griffin
Text PDF
Средний рейтинг 5 на основе 1 оценок
$29.94
What's the Secret?. To Providing a World-Class Customer ExperienceJohn R. DiJulius, III
Text PDF
Средний рейтинг 0 на основе 0 оценок
$33.54
Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and InnovationAnders Gustafsson and others
Text PDF
Средний рейтинг 1 на основе 1 оценок
$41.94
Why CRM Doesn't Work. How to Win by Letting Customers Manange the Relationship
Frederick Newell and others
Text PDF
Средний рейтинг 4 на основе 3 оценок
$35.94
Customer Success. How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Maria Martinez and others
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Средний рейтинг 3 на основе 2 оценок
$30
Service Design for Business. A Practical Guide to Optimizing the Customer ExperienceBen Reason and others
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Средний рейтинг 4,3 на основе 4 оценок
$28
How to Be a Fierce Competitor. What Winning Companies and Great Managers Do in Tough TimesJeffrey Fox J.
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Средний рейтинг 0 на основе 0 оценок
$19.95
Unleashing Excellence. The Complete Guide to Ultimate Customer Service
Dennis Snow and others
Text PDF
Средний рейтинг 0 на основе 0 оценок
$24.95
Measure What Matters. Online Tools For Understanding Customers, Social Media, Engagement, and Key RelationshipsKatie Paine Delahaye
Text PDF
Средний рейтинг 0 на основе 0 оценок
$27.95
The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More!Marsha Collier
Text PDF
Средний рейтинг 0 на основе 0 оценок
$24.95
Connected CRM. Implementing a Data-Driven, Customer-Centric Business StrategyDavid Williams S.
Text PDF
Средний рейтинг 0 на основе 0 оценок
$35
The Cornell School of Hotel Administration on Hospitality. Cutting Edge Thinking and Practice
Rohit Verma and others
Text PDF
Средний рейтинг 5 на основе 1 оценок
$39.95
The Experience. The 5 Principles of Disney Service and Relationship Excellence
Bruce Loeffler and others
Text PDF
Средний рейтинг 5 на основе 1 оценок
$25
The Art of Client Service. The Classic Guide, Updated for Today's Marketers and Advertisers
Robert Solomon and others
Text PDF
Средний рейтинг 0 на основе 0 оценок
$22
Call Centers For Dummies
Real Bergevin and others
Text PDF
Средний рейтинг 4,5 на основе 2 оценок
$24.99
Почему вы? Как правильно объяснить клиентам, почему они должны выбрать именно васIgor Mann and others
in Russian
Text
Средний рейтинг 4,5 на основе 306 оценок
$4.73
Сервис-дизайн на практике. Проектирование лучшего клиентского опытаMarc Stickdorn and othersПеревод Алексей Капанадзе
in Russian
Text
Средний рейтинг 4,1 на основе 7 оценок
$13.58
Первоклассный сервис как конкурентное преимуществоДжон ШоулЧитает Олег ТомилинПеревод Ирина Евстигнеева
in Russian
Audio
Средний рейтинг 4,5 на основе 74 оценок
$10.35