Не кради время! Переписка с клиентом по-человечески. Второй принцип
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- Size: 23 pp. 5 illustrations
- Genre: Corporate culture, Personal effectiveness, Working with customers
Quotes 1
писка с клиентами – сфера, в которой очень важны оперативность, результат, выдерживание стандартов общения и способность при любом количестве писем, вопросов и просьб оставаться полезным и доброжелательным. А для этого нужны выверенные инструменты письменной коммуникации.
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