Customer service

Genres

Marketing, PR, advertising

Customer service

Format

Text

Audio

Podcast

Language

Russian

English

Highly rated

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Books with 4 and 5 star ratings

Discounted on specials

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Exclusives

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The Cornell School of Hotel Administration on Hospitality. Cutting Edge Thinking and Practice

Rohit Verma и др.

$39.95

Anticipate

Bill Thomas и др.

$29.94

Indispensable. How To Become The Company That Your Customers Can't Live Without Joe Calloway

$43.20

It's All About Service. How to Lead Your People to Care for Your Customers

Ray Pelletier

$40.80

Chocolates on the Pillow Aren't Enough. Reinventing The Customer Experience Karl Weber и др.

$14.95

Take Their Breath Away. How Imaginative Service Creates Devoted Customers Chip Bell R. и др.

$24.95

Passionate and Profitable. Why Customer Strategies Fail and Ten Steps to Do Them Right!Lior Arussy

$38.34

Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World

Jill Griffin

$29.94

What's the Secret?. To Providing a World-Class Customer Experience John R. DiJulius, III

$33.54

Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and Innovation Anders Gustafsson и др.

$41.94

Why CRM Doesn't Work. How to Win by Letting Customers Manange the Relationship

Frederick Newell и др.

$35.94

Customer Success. How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Maria Martinez и др.

$30

Service Design for Business. A Practical Guide to Optimizing the Customer Experience Ben Reason и др.

$28

How to Be a Fierce Competitor. What Winning Companies and Great Managers Do in Tough Times Jeffrey Fox J.

$19.95

Unleashing Excellence. The Complete Guide to Ultimate Customer Service

Dennis Snow и др.

$24.95

Measure What Matters. Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships Katie Paine Delahaye

$27.95

The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More!Marsha Collier

$24.95

Connected CRM. Implementing a Data-Driven, Customer-Centric Business Strategy David Williams S.

$35

The Experience. The 5 Principles of Disney Service and Relationship Excellence

Bruce Loeffler и др.

$25

The Art of Client Service. The Classic Guide, Updated for Today's Marketers and Advertisers

Robert Solomon и др.

$22

Call Centers For Dummies

Real Bergevin и др.

$24.99

Продавая незримое: Руководство по современному маркетингу услуг Гарри Беквит Translation by Е. В. Китаева

in Russian

Text

$5.92

Первоклассный сервис как конкурентное преимущество Джон Шоул Read by Олег Томилин Translation by Ирина Евстигнеева

in Russian

Audio

$9.48

Почему вы? Как правильно объяснить клиентам, почему они должны выбрать именно вас Igor Mann и др.Read by Павел Константиновский

in Russian

Audio

$4.53