В. В. Ильин

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    Страсти по ISO 9000. Грустно-комическая повесть о получении сертификата на систему качества

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    Average rating 4,2 based on 9 ratings

    Качество должно быть заложено в технологии, а не доказано контролем. Уильям Эдвардс Деминг

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