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Мика Соломон
Мика Соломон
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E-books in Russian
2012
Высокие технологии работы с клиентами. Как превратить случайного потребителя в искреннего приверженца
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Выдающийся сервис, отличная прибыль. Принципы достижения настоящей клиентоориентированности
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