“Prolific novelist Hunt knows how to hold the reader’s interest, and her latest yarn is no exception…. Hunt packs the maximum amount of drama into her story, and the pages turn quickly. The present-tense narration lends urgency as the perspective switches among various characters. Readers may decide to take the stairs after finishing this thriller.”
—Publishers Weekly on The Elevator
“Christy Award and Holt Medallion winner Hunt skillfully builds tension and keeps the plot well paced and not overly melodramatic.”
—Library Journal on The Elevator
“Hunt’s writing is filled with exciting twists that could have been pulled straight from the headlines. The prose is packed with biblical truths that readers will be able to relate to their own lives. The three women caught in an elevator reflect emotions and dilemmas that we all face.”
—Romantic Times BOOKreviews on The Elevator
“In The Elevator, Ms. Hunt creates the perfect setup to keep you turning pages long after the rest of the house has fallen asleep. The Elevator also serves as a cautionary tale to those who would remain trapped in their old lives and opinions rather than reaching up for freedom and life. Loved it.”
—Lisa Samson, award-winning author of Quaker Summer and Embrace Me
Deception is not as creative as truth.
We do best in life if we look at it with clear eyes,
And I think that applies to coming up to death as well.
—Cicely Saunders
We can believe what we choose.
We are answerable for what we choose to believe.
—John Henry Newman
ACKNOWLEDGMENTS
CHAPTER 1
CHAPTER 2
CHAPTER 3
CHAPTER 4
CHAPTER 5
CHAPTER 6
CHAPTER 7
CHAPTER 8
CHAPTER 9
CHAPTER 10
CHAPTER 11
CHAPTER 12
CHAPTER 13
CHAPTER 14
CHAPTER 15
CHAPTER 16
CHAPTER 17
CHAPTER 18
CHAPTER 19
CHAPTER 20
CHAPTER 21
CHAPTER 22
CHAPTER 23
CHAPTER 24
CHAPTER 25
CHAPTER 26
CHAPTER 27
CHAPTER 28
QUESTIONS FOR DISCUSSION
No novelist writes alone, and I had lots of help with this book.
First, thank you to my blog readers, who helped me fill Michelle’s purse.
I owe a huge debt to my agent, Danielle Egan-Miller, and to Steeple Hill editors Joan Marlow Golan and Krista Stroever for their great enthusiasm for a one-paragraph synopsis.
A deep and abiding “thank you” to the two elevator technicians I met at the Imperial Swan Hotel in Lakeland. When I asked for their names, they said I could simply thank the “two handsome gentlemen” who gave me a guided tour of the inner (and outer) workings of an elevator and let me peer into the shaft. Gentlemen, my hat’s off to you.
Thank you to fellow novelist Randy Singer, who introduced me to Michael Garnier, who not only answered dozens of e-mailed questions, but seemed to enjoy doing so despite the story’s high estrogen level. Thanks also to Michael’s friend P.J., otherwise known as Paul G. McGrath, who answered queries from Michael, who then passed the answers along to me. Gentlemen, this book would not be complete without you.
Hugs and muchas gracias to Vasthi Acosta and Veronica Beard, who helped me with Isabel’s Spanish. Any lingering errors are mine alone.
SATURDAY, SEPTEMBER 15
7:00 a.m.
Wrapped in the remnants of a dream, Michelle Tilson opens her eyes and smiles at the ceiling until she remembers the monster looming in the Gulf. She reaches for Parker, but the spot where he should be lying is empty and cold. She pushes herself up, the satin sheets puddling at her waist, and looks into the bathroom, which is empty.
But a single red rose lies on Parker’s pillow.
Of course—he’s gone to the office. He said he might not be here when she woke.
Groaning, Michelle falls onto his pillow and breathes in the sweet scent of the flower. Typical Parker, the disappearing man. Here for a night, gone for a week. Most women would resent his inconsistency, but she’s become accustomed to his vanishing act.
She props her pillow against the headboard and leans back, surprised she can feel so relaxed on a Saturday morning. Weekends usually depress her, but despite the hurricane warning she floats in a curious contentment, as though the previous night’s love and laughter have splashed over a levee and flooded the normally arid weekend.
Parker is good for her. The man knows when it’s time to work and when it’s time to play, a lesson she’s been struggling to learn.
She reaches for the remote on the nightstand and powers on the television, still tuned to the Weather Channel. A somber-faced young man appears before a map on which a swirling bull’s-eye is moving straight toward Florida’s west coast. Hurricane Felix, already a category four, has left Mexico and is churning toward Tampa Bay.
Michelle squints as her mind stamps the map with an icon representing her condo at Century Towers. Nothing changed overnight; she’s still in the hurricane’s path.
At least she’s well insured. Parker’s made sure of that.
She turns down the volume on the television, then drops the remote and considers closing her heavy eyelids. She could easily sleep another hour, but Parker might call and she wants to be alert if he does. He’s already told her he plans to ride out the hurricane at his house, but who knows? This could be the weekend he’ll realize she ought to meet his children….
She eases out from under the comforter and reaches for the computer on her nightstand. The laptop is always online, maintaining a quiet vigil as it files incoming e-mail and prowls the Web for prospective clients.
Michelle slides her glasses on, then clicks on her e-mail program and checks the in-box: three inquiries from her Web site, www.Tilsonheadhunter.com, a note from her administrative assistant, four ads for fake Rolex watches, three for cheap (and undoubtedly illegal) pharmaceuticals.
The spam gets deleted without a second look, but Michelle smiles as she opens the Web mail. The first inquiry is from Don Moss, a Houston CFO who has recently lost his job with an oil company. He’s looking for a management position in the four hundred thousand to five hundred thousand dollar range and he’s willing to relocate.
The second is from a local woman with a newly minted MBA and “a strong desire to succeed.”
The third e-mail is from a school principal who needs to move west due to his wife’s severe allergies. Can Tilson Corporate Careers help him find a university position?
Michelle clicks her nails against the keyboard as she considers the requests. The CFO will get her full attention; he’s probably good for a fifteen-thousand-dollar fee. One of her associates can coach the girl with the MBA on how to create a résumé and urge her to attend industry conferences. She’ll not bring in much money, but she should find a job within a few months. The principal might be tough to place, but since he’s probably been in education a few years, he’s bound to know someone who knows someone in Arizona or New Mexico. He’ll land a job…eventually. Tilson Corporate will simply have to make sure he exhausts all his resources.
She moves all three messages into her Action folder, then opens the message from Reggie. She sighs when she reads that he’s taking his wife and new baby to Georgia to escape the storm.
I’ll keep an eye on the news, he promises, and you can call if you need me. I’ll be at my sister’s house in Marietta.
BTW—last week one of the counselors took an application from a young guy who’s looking for a management position. Nothing unusual in the app, but I saw him through the window and recognized him—he’s a columnist for the Tampa Tribune and he belongs to the gym where my wife works. Long story short, Marcy chatted him up and found out he’s doing a story on employment agencies who don’t meet their contractual obligations. Looks like we’re at the top of his hit list.
I pulled his file and left it on my desk—he’s using the name Marshall Owens, but he writes his column under a Greg Owens byline. You might want to look him up.
Michelle swallows hard as her stomach tightens. Her agency does find jobs for clients, though not as often as their brochure claims. And while their advertising states that they typically place people in positions with salaries ranging from seventy thousand dollars to seven hundred and fifty thousand dollars, she can’t remember the last time they referred a prospect to a situation worth more than eighty grand.
If she doesn’t find an appropriate position for this columnist, he’ll be all over Tilson Corporate Careers. If any of their procedures arouse his suspicions, he might dig deeper and investigate her.
Reporters ask questions; they verify facts and check entries on résumés. If she doesn’t find Owens a job, he could crucify her.
She presses her hands to her eyes as dread whirls inside her stomach. Only one thing to do, then—find the fake applicant a real job, and pretend to be surprised when he doesn’t take it.
That part, at least, will be easy. She’s been pretending all her life.
Isabel Suarez drives the vacuum across the carpet, her hips working to a disco beat as Donna Summer sings in her ears. She maneuvers the machine around a desk chair that has rolled off its plastic mat, then stops to flip the power switch. A candy wrapper has drifted beneath the file drawer, out of the vacuum’s reach.
Unlike the others in this tidy office, this employee—Waveney Forester, according to the nameplate—obviously enjoys eating on the job.
Isabel crouches and pulls the crinkled wrapper from its hiding place, then yelps when someone yanks the earbuds from her ears. Her forearms pebble in the sudden silence, but when she peers over the edge of the desk, she finds she is still alone.
The speaker cord has caught on a drawer handle.
Exhaling, Isabel releases the cord, then dumps the employee’s trash into the receptacle attached to her cleaning cart. A load of printed forms, typed pages and soft-drink cans tumble into the bin, followed by a rainbow of cellophane squares—the secretary’s guilty secret. Every Tuesday and Friday night Isabel finds dozens of candy wrappers shoved to the bottom of Waveney Forester’s trash. The sight never fails to make her smile.
Isabel returns the trash can to its hiding place in the desk’s kneehole, then lifts her gaze to the wide windows along the east wall. A sprinkling of lights still sparkles in the skyscrapers of Tampa’s downtown district, a waste of electricity no one seems to mind. The sun has begun to rise, but only a glimmer of light penetrates the cloudy eastern horizon. Carlos warned her to be careful on the way home because a storm is on its way, a huracán.
Because her fellow custodians like to complain about the weather, Isabel knows Florida has suffered many hurricanes in the last few years, along with states called Missis-sip-pi and Lou-i-si-ana. She doesn’t know anyone in those places, but the people she knows in Florida are rich beyond imagining. They complain if their roof leaks—¿por qué? At least they have a roof. And homes. And a government that hands out money and food to anyone who asks for it.
She presses her hand to the cool window and feels a shiver run down her spine. America. Home of the blessed and the free. Home to runaways and castoffs and so full of people a girl could get lost forever…if she has reason to hide.
A flag on a nearby rooftop snaps in the rising wind, but Isabel can’t feel even a breeze in this fortress of steel and glass. At this daybreak hour, in this towering perch, she can’t help feeling safe. No one from México can touch her here. Even if her enemy manages to track her to Tampa, she will not surrender. She has Carlos and Rafael now, and she would rather die than lose them.
She catches sight of her mirrored reflection, gives herself a relieved smile, and nudges the earbuds back into her ears. Leaving the vista of Tampa behind, she powers on the machine and hums along with Donna Summer as she vacuums her way toward the executive’s inner office.
Tucked into the corner of a wing chair, Gina Rossman lifts her swollen eyelids and stares at her unrumpled bed. The report, in a manila envelope, still rests on Sonny’s pillow. She spent the night in this chair for nothing.
So much for dramatic gestures.
She lifts her head and glances at the clock, then frowns at the view outside the bedroom window. The sun is usually brighter by seven-twenty…but how could she forget Felix? Destructive hurricanes are nothing new for Florida; in the past three months Hillsborough County residents have anxiously monitored the paths of Alberto, Chris and Debby. The local weathercasters, who would probably lash themselves to a wavering flagpole if the stunt would get them national airtime, are positively giddy about the latest patch of weather heading directly toward Florida’s central west coast.
Sonny will blame his absence on the storm, of course. He’ll claim he didn’t come home because he had to single-handedly prepare for the hurricane. He sent his employees home Thursday afternoon, he’d remind her, because he wanted to give them time to leave the state. His act of generosity left him with a stack of declaration pages that had to be faxed to frantic clients who needed to know the limits of their coverage. Besides—and at this point he would give her an easy, relaxed smile with a great deal of confidence behind it—he hadn’t built a Fortune 500 company by limiting himself to a forty-hour workweek.
She used to accept his excuses, used to be proud of him for putting in more hours than the average husband. But no longer.
Now she knows where he’s been working overtime.
She pulls herself out of the comfortable depths of the wing chair and smooths her slacks. She wanted Sonny to find her awake and still dressed when he came through the door, but if he didn’t come home last night, he won’t show up this morning. He’ll be at the office, feeding papers into the fax machine.
An alarming thought skitters across her brain. What if he doesn’t come home at all? He might want to protect that woman, so he could be planning to ride out the hurricane in whatever rathole she calls home. Later, when the weather has passed, he’ll claim he was slaving at the office until the power went out and he had to evacuate to the nearest shelter.
Last year, she might have believed his lies. This year, she has rebuttal evidence waiting in the manila envelope, along with a private investigator’s report. A list of places, dates and times; eyewitness accounts of intimate dinners and lunches; even a receipt Sonny dropped outside Foster’s Jewelers.
The amount on the receipt nearly buckled Gina’s knees: forty-three thousand dollars for a diamond bracelet. Forty-three thousand that must have been siphoned off the company books. Forty-three thousand—money that should be part of her children’s inheritance—has been wasted on baubles for some tart’s wrist.
How much of his children’s future has Sonny squandered?
A flash of grief rips through her, one of many that has seared her heart in the last twenty-four hours. How could her husband turn his back on the wife who’s loved him faithfully for more than two decades? How could he neglect his precious children? Matthew is supposed to take over the business in a few years, but at the rate Sonny is spending, how much of the business will remain? These are lean days for insurance companies, especially in Florida. The bad weather of the past has devastated the industry.
The investigator included a photograph of Sonny walking down Ashley Street with the woman on his arm, her head brushing his shoulder. Sonny’s face, visible at an angle, is marked by an expression of extraordinary tenderness. The object of his inappropriate attention is not facing the camera, but the photo reveals a tall, lean creature with a striking sense of style, a floppy hat, and a youthful body that has not borne three children and invested its best years in Sonny’s dreams.
Gina moves to the bed, plucks the envelope from her husband’s pillow and stares out the window while she taps the package against her fingertips. A maelstrom is swirling in the Gulf beyond; a killer storm. Before the sun rises tomorrow, its merciless winds and rain will sweep over Tampa and destroy anything that hasn’t been properly secured.
Her husband’s office is in the Lark Tower, Tampa’s oldest skyscraper. His suite is on the uppermost floor, where the intense wind and rain will have unfettered freedom to do their worst. Downtown Tampa is under an evacuation order, but everyone knows Sonny Rossman is a stubborn workaholic.
What might happen if he decides to remain in his office as the hurricane blows in?
Michelle returns the laptop to her dresser, then curls back under the covers to think. So—Marshall Owens is a plant, a test of her company’s legitimacy. Owens has probably noticed the ads she places in the employment section of every Sunday newspaper, ads that suggest her expert counselors will market clients through exclusive insider channels and help applicants obtain interviews with top executives at major firms.
She pounds her pillow, then slides her hand under her cheek. Her agency won’t be the first vetted by an ambitious reporter. She’s read articles that condemn companies like hers, using words like fraudulent and scam. They promise to network and investigate for you, the typical exposé reports, and charge thousands of dollars for services you can perform yourself using free materials and the Internet.
If finding an executive position is so easy, why does she have so many clients? So what if on occasion she does little more than polish a CEO’s résumé? Most administrators haven’t evaluated their biographical materials in years. They wouldn’t begin to know how to portray their skills in the light of an ever-changing employment market. They care only about the bottom line: salary and benefits. They want a job that offers a corner office, a savvy staff and a generous paycheck, but they don’t want to do the legwork it takes to land such a position.
That’s why they come to Tilson Corporate Careers. Michelle and her associates spend hours, if necessary, prying important details from clients and taking copious notes about the applicant’s past employment, skills and responsibilities. They ask for address books, references from previous employers, even Christmas-card lists. Somewhere amid all that paperwork, Michelle and her staff usually find the opportunity that will result in a new position.
She is trying to think of the best way to approach the Tribune reporter when Roy Orbison begins to warble “Pretty Woman” from the depths of her purse. She groans, then reaches for the leather bag on the floor.
A digital photo of Lauren Cameron, her workout partner and best friend, lights the cover of her cell phone. “Hello?”
“Good morning!” Lauren’s voice, as bright and vibrant as a new whistle, hurts Michelle’s ears. “Did I wake you?”
Michelle nestles the phone between her shoulder and chin. “I’ve been up a while.”
“I thought you might be. I’ve been watching the Weather Channel since five. But hey, I wanted to be sure you didn’t forget our date tomorrow. You and me at Lord & Taylor, right? I’ll meet you outside the bridal salon at one.”
Michelle resists the urge to groan. In a weak moment she promised to serve as maid of honor at Lauren’s second wedding, but the thought of standing alongside the bride’s young nieces now seems ridiculous. “Are you sure about this? Your sister’s oldest daughter might be hurt if you don’t ask her to be your maid of honor.”
Lauren makes a small pffing sound. “She’s a child. You’re my best friend.”
“She’s sixteen, I’m thirty-three. The thought of standing with all those little girls and holding a nosegay—”
“I won’t ask you to wear a prom dress. We’ll pick out something sophisticated and you’ll look wonderful.”
Lauren’s lying, of course, the way one girlfriend will always fib when she wants to neutralize the other’s feelings. She’ll probably dress her attendants in yellow, a color that will make the little girls glow like sunbeams while it tints Michelle with shades of cirrhosis. At the wedding, Lauren’s relatives will elbow each other and someone will whisper that the really tall attendant is Michelle Tilson, and yes, the program’s correct. She’s really a maid of honor, because the poor woman has never been able to snag a husband.
Michelle rests her head on her hand as Lauren chatters about her preparations. So much to do, because even in cosmopolitan Tampa, marriage is a sacred estate and must be celebrated with every appropriate ritual. Prevailing attitudes assume that any woman who’s over thirty and still single must be a little odd, while a woman who’s over thirty, single and not looking to be married—well, that scenario is just plain unnatural.
Funny how Michelle never feels like a spinster in the office or at a club. At Lauren’s church, though, with a half-dozen preteens clustered around her elbows, she’ll feel like somebody’s withered maiden aunt.
“…I’m thinking yellow chrysanthemums will be perfect for November. You agree?”
The direct question hits Michelle like a thump between the eyes. “Mums? You don’t mean those plate-size things, do you?”
“You’re exaggerating, as always. But yes, I want this wedding to be bright and colorful. I want to hold the reception outdoors and I thought big yellow mums would be gorgeous against the deep shade of those oaks on the property.”
Michelle rolls onto her back and studies the ceiling. “I don’t know if you should count on those old oaks. We do have a hurricane headed our way.”
Lauren pffffs again. “It’s going to blow right by us. They always do.”
“This one might not. Parker’s really concerned. He’s up in his office now, checking on—”
“They said Charley was going to hit us, but that one turned at the last minute. Besides, my neighbor says the Native Americans who used to live here performed ritual sacrifices or something and swore no major storm would ever hit this area. So far, they’ve been right.”
Michelle can’t stop a wry smile. “Well, if you promise to sacrifice a chicken—”
“The weather wouldn’t dare interfere with my plans. So don’t forget—tomorrow, one o’clock, Lord & Taylor. We’re going to find my maid of honor something scrumptious to wear and soon you can ask me to return the favor.”
A sudden surge of adrenaline sparks Michelle’s blood. “Why do you say that? Did Parker say something the other night?”
“Not to me, he didn’t. But I’m sure he’s getting ready to make his move. He’s got that smitten look.”
Michelle closes her eyes, glad that Lauren can’t see her face. “He’s not in a hurry…and neither am I.”
“Good grief, why are you waiting? Haven’t you been dating over a year?”
“He has kids, Lauren, and the youngest is still seeing a shrink. Parker doesn’t want to rush things.”
“So you’re going to let him keep you hanging indefinitely?” Lauren sighs. “Out of all the available men we’ve met, why’d you have to fall for a widower with teenagers?”
Michelle turns her head and spots the single red rose Parker left on the bureau. “Because I was tired of dating boys,” she whispers, “and Parker’s the most honest man I’ve ever met.”
Her comment hangs in the silence, then Lauren clicks her tongue. “Whatever you say, girlfriend. Stay dry today, okay? And don’t stand me up tomorrow.”
“I won’t.”
Michelle snaps the phone shut, then sets it on the pillow that still bears the imprint of Parker’s head. She misses him already. If he doesn’t call and invite her to his house, it’s going to be a long, lonely weekend.
She rolls out of bed and plants her feet on the carpet, then hunches forward as an unexpected wave of nausea rises from somewhere near her center. Last night’s pasta primavera must not have agreed with her…but she didn’t eat that much. They slipped out of the restaurant after only a few bites because that gleam entered Parker’s eye. She has never been able to talk to him when he looks at her like a starving dog yearning for a steak.
At the thought of food, her stomach lurches again. She places her hand over her belly, where some sort of gastric disturbance is doing its best to emulate the hurricane. Deep breaths. If she can convince her gut she will never look at another calorie-laden pasta dish, she might make it to the medicine cabinet and that bottle of chalky pink stuff….
Another deep breath. When the gurgling beneath her palm subsides, she lifts her head and straightens to an almost-vertical posture. She can’t be sick today. She needs to get to the office before the weather worsens; she has to pick up the Owens file.
The third-floor window, flanked by accordion storm shutters she has not yet closed, reveals a slate-blue sky and the swaying tendrils of a tall palm. The live oak shading the rear of the condominium stands like a silent sentinel, its thick canopy too stubborn to shift for only a probing, preliminary wind.
A sudden urge catches her by surprise. Forgetting the weather, she flies into the bathroom and crouches by the toilet.
When her ravaged stomach has emptied itself, she leans against the wall and pulls a towel from the rack, then presses it to her mouth. A sheen of perspiration coats her arms and neck, but she is beginning to feel better. What lousy luck, to suffer a bout of food poisoning today—
Her breath catches in her throat as a niggling thought rises from the back of her brain. What if this nausea has nothing to do with food?
Like a child who can’t stop picking at a scab, Gina spreads the investigator’s report on the bed and reviews the list of dates and places.
8/21: Subject dines with young woman at Bern’s steak house
8/23: Subject and same woman eat dinner at the Columbia
8/25: Subject and woman have lunch at International Plaza, followed by afternoon of shopping. Subject delivers young woman to residence on Bay-shore Boulevard, departs 1:30 a.m.
9/08: Subject and young woman register as Mr. and Mrs. Rossman at the Don CeSar Hotel on St. Petersburg Beach.
The last entry sounds like a perfectly idyllic getaway, but Gina has never stayed with Sonny at the Don CeSar, and she would have remembered staying there as recently as last weekend. Sonny was supposed to be at a convention. In Orlando.
The corner of her mouth twists when she remembers a wedding reception she and Sonny attended at the Don CeSar. The place must have impressed him if he decided it was worthy of his mistress.
She shudders as a cold coil of misery tightens beneath her breastbone. Why is she torturing herself? Bad enough to learn of Sonny’s infidelity; she doesn’t need to know details.
Unless there’s a logical reason for all these meetings. The truth might lie in some arcane bit of information the investigator missed. Sonny could have purchased the diamond bracelet as an investment or a Christmas gift for his wife. The young girl on Sonny’s arm could be an overfriendly secretary; perhaps the lunches and dinners are innocent business appointments. He might have a hard time explaining the Don CeSar rendezvous, but one night does not have to destroy a marriage.
Gina moves to the heavy mahogany armoire in the corner of the room, Sonny’s private domain. Because the housekeeper folds and puts away laundry, Gina hasn’t opened these doors since they moved in three years ago.
If Sonny is saving the diamond bracelet for her, it’s likely to be hidden here.
She lifts stacks of folded underwear, rifles through a mound of socks and slides her hands beneath several cotton handkerchiefs. Nothing. She opens the lowest drawer on the right, scoops up a collection of cuff links and watches, and sets the jewelry on the edge of a shelf. After running her thumbnail along the side of the drawer, she removes the velvet-lined false bottom and exposes the digital keypad.
If she hadn’t been home alone when the deliverymen brought the armoire, she wouldn’t know about this secret safe. In an effort to be helpful—and undoubtedly to secure a bigger tip—the deliveryman had pointed out the safe’s location and given her a sealed envelope containing the combination Sonny had chosen: six, five, eighty-five. Their wedding anniversary.
She had never mentioned the safe to Sonny; she wasn’t sure if he even used it. But now her breath solidifies in her throat as she presses the appropriate keys. The keypad beeps, releasing the lock on the hinged cover. She opens the safe she hasn’t thought about in years.
No bracelet. Nothing but papers: the deed to the house, their passports, a card with bank and mutual-fund account numbers. Nothing unusual, nothing incriminating, except—
Despite the bands of tightness around her lungs, Gina snatches a breath and picks up an unfamiliar bankbook. The plastic cover is shiny, the opening date less than four months ago. The bank is located in the Cayman Islands, and the account is in Sonny’s name alone. Opening balance: one hundred fifty thousand dollars.
Her heart turns to stone within her chest. He’s already begun to bleed his family dry.
She sinks to the edge of the bed. At various moments since receiving the private investigator’s report, she’s wanted to deny everything, strangle her husband and kill herself. At one point she was certain she deserved Sonny’s betrayal because she hadn’t been a better wife.
But those were emotional responses; she should have expected them. Now she needs to put her feelings aside and think about what to do. She needs a plan…and the courage to see it through.