LitRes
Search
Please enter three or more letters to search
Log in
6
Do you know that...
Joining LitRes, you care about the environment
Sign up
Log in
My books
All
My books
Viewed
Saved
Cart
Lists
About us
About & Contacts
Genres
New releases
Popular
Audiobooks
Books to read
Coupon
All 345 genres
Books
Business books
Working with customers
Working with customers
Subgenres
One level up
(Business books)
Business, popular
Personal effectiveness
Corporate culture
Foreign business books
Management
Personal finance
Startups and business creation
Economics
Job search, careers
summaries
Finance
Personnel management
Small business
Industry publications
Logistics
Accounting, taxation, and auditing
Marketing, PR, advertising
Sales
Banking
Securities and investments
Real estate
Political governance
Management and personnel
Negotiation
Online business
Working with customers
Time management
Oratory, rhetoric
Federal and municipal management
Workflow
business directory
New releases
Popular
E-books and audio books
E-books and audiobooks
E-books
255
Audiobooks
66
in all languages
364
in English
40
in Russian
323
in German
1
The Customer Education Playbook
Daniel Quick
0
The Customer Education Playbook
Daniel Quick
0
Digital Customer Service
Rick DeLisi
0
Digital Customer Service
Dan Michaeli
0
Mastering Microsoft Dynamics 365 Implementations
Eric Newell
0
The Business of Belonging
David Spinks
0
-50%
Спроси маму: Как общаться с клиентами и подтвердить правоту своей бизнес-идеи, если все кругом врут?
Роберт Фитцпатрик
351
Transform Customer Experience
Isabella Villani
0
Listen Up!
Karen Mangia
0
Salesforce For Dummies
Jon Paz
0
Evaluation of social efficiency in trade
A. F. Nikishin
0
Anticipate
Bill Thomas
0
Take Their Breath Away. How Imaginative Service Creates Devoted Customers
Chip Bell R.
2
Passionate and Profitable. Why Customer Strategies Fail and Ten Steps to Do Them Right!
Lior Arussy
0
What's the Secret?. To Providing a World-Class Customer Experience
John R. DiJulius, III
0
Why CRM Doesn't Work. How to Win by Letting Customers Manange the Relationship
Seth Godin
3
It's All About Service. How to Lead Your People to Care for Your Customers
Ray Pelletier
1
Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and Innovation
Anders Gustafsson
0
Indispensable. How To Become The Company That Your Customers Can't Live Without
Joe Calloway
0
Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World
Jill Griffin
1
Chocolates on the Pillow Aren't Enough. Reinventing The Customer Experience
Karl Weber
1
Call Centers For Dummies
Real Bergevin
2
How to Be a Fierce Competitor. What Winning Companies and Great Managers Do in Tough Times
Jeffrey Fox J.
0
Unleashing Excellence. The Complete Guide to Ultimate Customer Service
Dennis Snow
0
Measure What Matters. Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships
Katie Paine Delahaye
0
The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More!
Marsha Collier
0
The Cornell School of Hotel Administration on Hospitality. Cutting Edge Thinking and Practice
Jack Corgel B.
0
Customer Success. How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Nick Mehta
2
Connected CRM. Implementing a Data-Driven, Customer-Centric Business Strategy
David Williams S.
0
The Art of Client Service. The Classic Guide, Updated for Today's Marketers and Advertisers
Ian Schafer
0
The Experience. The 5 Principles of Disney Service and Relationship Excellence
Bruce Loeffler
1
Service Design for Business. A Practical Guide to Optimizing the Customer Experience
Lavrans Løvlie
4
Marketing in the Participation Age. A Guide to Motivating People to Join, Share, Take Part, Connect, and Engage
Daina Middleton
0
Sales EQ
Jeb Blount
0
Brand Admiration
Allen M. Weiss
0
An Other Kingdom
John McKnight
0
Service Design for Business
Lavrans Løvlie
0
The Lean Product Playbook
Dan Olsen
1
Starting an Etsy Business For Dummies
Kate Gatski
0
The Nordstrom Way to Customer Experience Excellence
Reeves breAnne O.
0
0
0
PDF
Daniel Quick
The Customer Education Playbook. How Leading Companies Engage, Convert, and Retain Customers
0
0
Text
Daniel Quick
The Customer Education Playbook. How Leading Companies Engage, Convert, and Retain Customers
0
0
PDF
Rick DeLisi
Digital Customer Service. Transforming Customer Experience for an On-Screen World
0
0
Text
Dan Michaeli
Digital Customer Service. Transforming Customer Experience for an On-Screen World
0
0
PDF
Eric Newell
Mastering Microsoft Dynamics 365 Implementations
0
0
PDF
David Spinks
The Business of Belonging. How to Make Community your Competitive Advantage
4,6
351
Audio
Роберт Фитцпатрик
Спроси маму: Как общаться с клиентами и подтвердить правоту своей бизнес-идеи, если все кругом врут?
0
0
PDF
Isabella Villani
Transform Customer Experience. How to achieve customer success and create exceptional CX
0
0
PDF
Karen Mangia
Listen Up!. How to Tune In to Customers and Turn Down the Noise
0
0
PDF
Jon Paz
Salesforce For Dummies
Not availa
0
0
PDF
A. F. Nikishin
Evaluation of social efficiency in trade
0
0
PDF
Bill Thomas
Anticipate. Knowing What Customers Need Before They Do
4,5
2
PDF
Chip Bell R.
Take Their Breath Away. How Imaginative Service Creates Devoted Customers
0
0
PDF
Lior Arussy
Passionate and Profitable. Why Customer Strategies Fail and Ten Steps to Do Them Right!
0
0
PDF
John R. DiJulius, III
What's the Secret?. To Providing a World-Class Customer Experience
4,0
3
PDF
Seth Godin
Why CRM Doesn't Work. How to Win by Letting Customers Manange the Relationship
4,0
1
PDF
Ray Pelletier
It's All About Service. How to Lead Your People to Care for Your Customers
0
0
PDF
Anders Gustafsson
Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and Innovation
0
0
PDF
Joe Calloway
Indispensable. How To Become The Company That Your Customers Can't Live Without
5,0
1
PDF
Jill Griffin
Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World
1,0
1
PDF
Karl Weber
Chocolates on the Pillow Aren't Enough. Reinventing The Customer Experience
4,5
2
PDF
Real Bergevin
Call Centers For Dummies
0
0
PDF
Jeffrey Fox J.
How to Be a Fierce Competitor. What Winning Companies and Great Managers Do in Tough Times
0
0
PDF
Dennis Snow
Unleashing Excellence. The Complete Guide to Ultimate Customer Service
0
0
PDF
Katie Paine Delahaye
Measure What Matters. Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships
0
0
PDF
Marsha Collier
The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More!
0
0
PDF
Jack Corgel B.
The Cornell School of Hotel Administration on Hospitality. Cutting Edge Thinking and Practice
3,0
2
PDF
Nick Mehta
Customer Success. How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
0
0
PDF
David Williams S.
Connected CRM. Implementing a Data-Driven, Customer-Centric Business Strategy
0
0
PDF
Ian Schafer
The Art of Client Service. The Classic Guide, Updated for Today's Marketers and Advertisers
5,0
1
PDF
Bruce Loeffler
The Experience. The 5 Principles of Disney Service and Relationship Excellence
4,3
4
PDF
Lavrans Løvlie
Service Design for Business. A Practical Guide to Optimizing the Customer Experience
Not availa
0
0
PDF
Daina Middleton
Marketing in the Participation Age. A Guide to Motivating People to Join, Share, Take Part, Connect, and Engage
Not availa
0
0
Text
Jeb Blount
Sales EQ
Not availa
0
0
Text
Allen M. Weiss
Brand Admiration
Not availa
0
0
Text
John McKnight
An Other Kingdom
Not availa
0
0
Text
Lavrans Løvlie
Service Design for Business
Not availa
5,0
1
Text
Dan Olsen
The Lean Product Playbook
Not availa
0
0
Text
Kate Gatski
Starting an Etsy Business For Dummies
Not availa
0
0
Text
Reeves breAnne O.
The Nordstrom Way to Customer Experience Excellence
1
2
3
4
5
...
10
Next
We use
cookies
to make your experience on our website faster and more convenient.
Read more
I agree