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224
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73
in all languages
299
in English
31
in German
1
in Russian
267
The Customer Education Playbook
Daniel Quick
0
The Customer Education Playbook
Daniel Quick
0
Digital Customer Service
Dan Michaeli
0
Digital Customer Service
Rick DeLisi
0
The Business of Belonging
David Spinks
0
Mastering Microsoft Dynamics 365 Implementations
Eric Newell
0
Transform Customer Experience
Isabella Villani
0
Anticipate
Bill Thomas
0
Indispensable. How To Become The Company That Your Customers Can't Live Without
Joe Calloway
0
It's All About Service. How to Lead Your People to Care for Your Customers
Ray Pelletier
1
Chocolates on the Pillow Aren't Enough. Reinventing The Customer Experience
Karl Weber
1
Take Their Breath Away. How Imaginative Service Creates Devoted Customers
Chip Bell R.
2
Passionate and Profitable. Why Customer Strategies Fail and Ten Steps to Do Them Right!
Lior Arussy
0
Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World
Jill Griffin
1
What's the Secret?. To Providing a World-Class Customer Experience
John R. DiJulius, III
0
Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and Innovation
Anders Gustafsson
1
Why CRM Doesn't Work. How to Win by Letting Customers Manange the Relationship
Seth Godin
3
Customer Success. How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Nick Mehta
2
Service Design for Business. A Practical Guide to Optimizing the Customer Experience
Lavrans Løvlie
4
How to Be a Fierce Competitor. What Winning Companies and Great Managers Do in Tough Times
Jeffrey Fox J.
0
Unleashing Excellence. The Complete Guide to Ultimate Customer Service
Dennis Snow
0
Measure What Matters. Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships
Katie Paine Delahaye
0
The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More!
Marsha Collier
0
Connected CRM. Implementing a Data-Driven, Customer-Centric Business Strategy
David Williams S.
0
The Cornell School of Hotel Administration on Hospitality. Cutting Edge Thinking and Practice
Jack Corgel B.
1
The Experience. The 5 Principles of Disney Service and Relationship Excellence
Bruce Loeffler
1
The Art of Client Service. The Classic Guide, Updated for Today's Marketers and Advertisers
Ian Schafer
0
Call Centers For Dummies
Real Bergevin
2
Salesforce For Dummies
Jon Paz
0
Listen Up!
Karen Mangia
0
Спроси маму: Как общаться с клиентами и подтвердить правоту своей бизнес-идеи, если все кругом врут?
Роб Фитцпатрик
506
Работа с возражениями: 200 приемов продаж для холодных звонков и личных встреч
Дмитрий Ткаченко
117
Жалоба – это подарок
Клаус Мёллер
110
Жалоба – это подарок. Как сохранить лояльность клиентов в сложных ситуациях
Клаус Мёллер
72
Геймифицируй это. Как стимулировать клиентов к покупке, а сотрудников – к работе
Ю-Кай Чоу
16
Каналы продаж
Igor Mann
17
Отчаянные аккаунт-менеджеры: Как работать с клиентами без стресса и проблем. Настольная книга аккаунт-менеджера, менеджера проектов и фрилансера
Борис Шпирт
105
Геймифицируй это. Как стимулировать клиентов к покупке, а сотрудников – к работе
Ю-Кай Чоу
22
Безотказные продажи: как с успехом заключать сделки
Денис Нежданов
19
Психотерапия для начинающих. Самоучитель
Геннадий Старшенбаум
27
0
0
PDF
Daniel Quick
The Customer Education Playbook. How Leading Companies Engage, Convert, and Retain Customers
0
0
Text
Daniel Quick
The Customer Education Playbook. How Leading Companies Engage, Convert, and Retain Customers
0
0
Text
Dan Michaeli
Digital Customer Service. Transforming Customer Experience for an On-Screen World
0
0
PDF
Rick DeLisi
Digital Customer Service. Transforming Customer Experience for an On-Screen World
0
0
PDF
David Spinks
The Business of Belonging. How to Make Community your Competitive Advantage
0
0
PDF
Eric Newell
Mastering Microsoft Dynamics 365 Implementations
0
0
PDF
Isabella Villani
Transform Customer Experience. How to achieve customer success and create exceptional CX
0
0
PDF
Bill Thomas
Anticipate. Knowing What Customers Need Before They Do
0
0
PDF
Joe Calloway
Indispensable. How To Become The Company That Your Customers Can't Live Without
4,0
1
PDF
Ray Pelletier
It's All About Service. How to Lead Your People to Care for Your Customers
1,0
1
PDF
Karl Weber
Chocolates on the Pillow Aren't Enough. Reinventing The Customer Experience
4,5
2
PDF
Chip Bell R.
Take Their Breath Away. How Imaginative Service Creates Devoted Customers
0
0
PDF
Lior Arussy
Passionate and Profitable. Why Customer Strategies Fail and Ten Steps to Do Them Right!
5,0
1
PDF
Jill Griffin
Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World
0
0
PDF
John R. DiJulius, III
What's the Secret?. To Providing a World-Class Customer Experience
1,0
1
PDF
Anders Gustafsson
Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and Innovation
4,0
3
PDF
Seth Godin
Why CRM Doesn't Work. How to Win by Letting Customers Manange the Relationship
3,0
2
PDF
Nick Mehta
Customer Success. How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
4,3
4
PDF
Lavrans Løvlie
Service Design for Business. A Practical Guide to Optimizing the Customer Experience
0
0
PDF
Jeffrey Fox J.
How to Be a Fierce Competitor. What Winning Companies and Great Managers Do in Tough Times
0
0
PDF
Dennis Snow
Unleashing Excellence. The Complete Guide to Ultimate Customer Service
0
0
PDF
Katie Paine Delahaye
Measure What Matters. Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships
0
0
PDF
Marsha Collier
The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More!
0
0
PDF
David Williams S.
Connected CRM. Implementing a Data-Driven, Customer-Centric Business Strategy
5,0
1
PDF
Jack Corgel B.
The Cornell School of Hotel Administration on Hospitality. Cutting Edge Thinking and Practice
5,0
1
PDF
Bruce Loeffler
The Experience. The 5 Principles of Disney Service and Relationship Excellence
0
0
PDF
Ian Schafer
The Art of Client Service. The Classic Guide, Updated for Today's Marketers and Advertisers
4,5
2
PDF
Real Bergevin
Call Centers For Dummies
0
0
PDF
Jon Paz
Salesforce For Dummies
0
0
PDF
Karen Mangia
Listen Up!. How to Tune In to Customers and Turn Down the Noise
4,5
506
Text
Роб Фитцпатрик
Спроси маму: Как общаться с клиентами и подтвердить правоту своей бизнес-идеи, если все кругом врут?
4,6
117
Audio
Дмитрий Ткаченко
Работа с возражениями: 200 приемов продаж для холодных звонков и личных встреч
4,6
110
Audio
Клаус Мёллер
Жалоба – это подарок. Как сохранять лояльность клиентов в сложных ситуациях
4,5
72
Text
Клаус Мёллер
Жалоба – это подарок. Как сохранить лояльность клиентов в сложных ситуациях
4,5
16
Audio
Ю-Кай Чоу
Геймифицируй это. Как стимулировать клиентов к покупке, а сотрудников – к работе
4,3
17
Audio
Igor Mann
Каналы продаж
4,6
105
Text
Борис Шпирт
Отчаянные аккаунт-менеджеры: Как работать с клиентами без стресса и проблем. Настольная книга аккаунт-менеджера, менеджера проектов и фрилансера
4,9
22
Text
Ю-Кай Чоу
Геймифицируй это. Как стимулировать клиентов к покупке, а сотрудников – к работе
4,6
19
Audio
Денис Нежданов
Безотказные продажи: как с успехом заключать сделки
3,9
27
Text
Геннадий Старшенбаум
Психотерапия для начинающих. Самоучитель
1
2
3
4
5
...
8
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